Bookings: The quickest and easiest way to make a booking on a public course is via this website. Choose the course you are interested in and click the book now or check availability buttons at the bottom of each course description page.
Private or bespoke course enquiries, please email us (see below).
Pay Balances: Our booking system is available 24/7 for you to pay balances. Click on ‘manage booking’ at the far right of the main menu. If you have forgotten or mislaid your log-in credentials, please send us an email (see below).
Update Booking Information: Our booking system is available 24/7 for you to update your booking information. Click on ‘manage booking’ at the far right of the main menu. If you have forgotten or mislaid your log-in credentials, please send us an email (see below).
Please note: Frontier Bushcraft is a company of outdoors people. We love outdoor life and we love sharing our outdoor skills with others. We spend much of our time outdoors, particularly during the Spring and Summer, when we are busiest with courses. We don’t always have someone sitting indoors, waiting for the phone to ring.
We understand this goes contrary to the general expectation many have in the modern, constantly-connected age. We are all spoiled by call centres, instant chat and the like. It no longer seems unreasonable to expect to be able to pick up the phone at 2am and check with a representative how many pairs of socks we need to bring on a course or trip.
While we embrace technology to provide good booking systems, automated email receipts, email reminders, downloadable kit lists, informative blogs and video content, we don’t believe in paying for a call centre. Because, ultimately, it’s you who pays for it. And it’s costly to employ even one person to work as a full-time message answerer, particularly if they are intelligent and knowledgeable.
We’d rather put the majority of the money you pay for a course or expedition into your course or expedition. We want you to have the best instruction and guiding you can get for the money. We want you to have the best logistics, the best venues, the best food and equipment. We also have a very lovely electronic answerphone system that allows you to leave messages. And we do have email.
So, if you leave us a message or send us an email, we will get back to you. Probably not straight away. Maybe not even the same day. Sometimes not even the same week (if we are off doing something very adventurous) but rest assured, when we do get back to you, it’ll be someone who understands outdoor life, who understands our courses and expeditions, understands what you need and will be more than willing to put 100% into helping you with your question or inquiry, even if it is just to re-set your password in the booking system because you can’t recall what it was…
Email: info@frontierbushcraft.com
Phone: +44 (0)845 259 0200 (Calls cost 7 pence per minute, plus your phone company’s access charge.).
Mail:
Frontier Bushcraft Ltd.
PO Box 68161
London
N1 2DB
United Kingdom